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Frequently Asked Questions

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Why should I complete a final transaction download before August 25?

It provides a current record of your AdelFi transactions before the digital banking platform changes and helps you identify anything that may need to be downloaded or reconciled afterward.

Will automatic payments continue?

Yes. Existing automatic payments and ACH transactions are expected to continue without interruption.

Will Business Rewards Visa credit cards show in Online Banking and Mobile Banking app?

Yes

Will direct deposit continue uninterrupted?

Yes. Direct deposits will continue processing normally.

Will either CCCU or AdelFi’s field of membership change?

The merged credit union will blend the fields of membership for both Christian Community Credit Union (CCCU) and AdelFi, enabling us to serve all people and businesses who observe Christian doctrine and agree to our statement of faith.

Will I be able to make a payment to my credit card?

Yes.  You can make payments from a deposit account currently available in Online Banking or Mobile Banking App.

The most convenient option to make payments and manage your finances conveniently is having a AdelFi checking account with direct deposit.  If you don’t currently have a checking account with AdelFi, you may use the Open a New account feature within Online Banking or Mobile Banking App.

Will I be able to make loan payments from an AdelFi (formerly CCCU) account?

Yes. Members who make loan payments from an AdelFi (formerly CCCU) account are not impacted by this temporary interruption.

Will I be able to make loan payments from my account in the new digital banking experience?

Yes. Select the loan you want to pay, then select Pay. You’ll be able to choose the account you’d like to use as your payment method.

Will I be able to redeem points if my account is delinquent?

You will not be able to redeem points if your account is two or more cycles past due.

Will I be able to see my credit card if it is closed?

No.  Only open cards will appear.

Will I be able to set up new external transfers during the transition period?

No, setting up new external transfers will not be available during the transition period beginning 8/20/26 – 8/24/26.

Will I be charged any fees at the shared branch?

Fees may apply, please contact the shared branch location directly for specifics.