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Ministry Digital Banking

Manage your ministry with confidence—anytime, anywhere. AdelFi’s secure online banking lets you check balances, make payments, and stay in control with powerful, easy-to-use tools.

Manage Your Ministry’s Finances Efficiently

Online Banking

Take control of your finances with secure, easy-to-use online banking tools.

Bank with confidence anytime, anywhere with AdelFi’s digital platform that lets you manage accounts, move money, pay bills, and monitor activity—all from your laptop or computer. Once you’re enrolled, you’ll be able to:

  • View transaction history
  • View debits and credits to your account
  • Make and collect one-time or recurring payments using Bill Pay
  • Export financial information into financial management software like Quicken or QuickBooks
  • Create account alerts to be delivered by email or text
  • Enroll in eStatements to view digital copies of account statements and tax forms
  • Set up and manage ACH and wire recipient lists

Mobile Banking App

Enjoy 24/7 access to your church or ministry finances with our mobile banking app! 

Our app allows you to log in on your smartphone and take advantage of all the capabilities of our digital banking services, including:

  • Tracking past transactions
  • Creating bill payments or loan payments
  • Setting up account alerts
  • Use Mobile Deposit to deposit an endorsed check using your device’s camera
  • Transfer funds between accounts
  • Find ATMs near your current location

For more information on how to setup your ministry for Digital Banking,
contact our Ministry Expert Team.


FAQs

Membership & Account Setup

How can my organization qualify for membership?

Your organization may qualify for membership if it is a Christian church, ministry, school, affiliated organization, or a Christian-owned business. AdelFi serves ministries and businesses united by a shared faith and mission, providing financial solutions designed to support your financial goals and grow your impact.

Can a ministry or business located outside the United States open an account?

AdelFi will only open accounts for foreign organizations with a U.S. TIN and U.S. legal documents related to a denomination or other U.S. incorporated ministry within our field of membership.

What do I need to open an account?

You will need a valid government-issued ID, a Social Security number, and an initial deposit for your membership savings account. Full requirements are outlined in the online application.

How do we order our business checks?

Phone
Call Deluxe direct at 800.328.7205

Online
deluxeforms.com

User Administration

How can I add or modify the authorized signers on my ministry or business account(s)?

Prior to sending signer update forms, AdelFi Christian Banking conducts a short interview with an authorized ministry representative to review existing signers and roles. This allows us to send you a pre-filled form, which saves you time entering certain information and helps us identify any role changes that need to be updated. Please Contact Us for assistance

How do I control users and permissions?

Follow the instructions in the Online Banking User Management Guide.

How do we update the signers on our ministry’s account(s)?

Call The Ministry Development Group at 800.347.AdelFi (2228) ext. 6216 or email us.

What happens when an OLB Admin (Master User) changes their contact information in Online Banking?

The change will reflect on the Organization record but not on the individual record, requiring users with both personal and business accounts to switch profiles for updates.

During enrollment, are online banking sub-users required to opt out of paper statements, and does this setting save?

Yes, online banking sub-users or admins can opt out of paper statements during enrollment.

Profiles Settings & Alerts

What is required when switching to a profile that has not previously logged in?

Users must complete multi-factor authentication (MFA), set a new password, and agree to the terms of service.

How do I edit the name of an external transfer account?

Click Profile and Settings > Account Display Options > select the external account > click the pencil by Online Display Name > enter a nickname and click the check mark button.

How can I remove an external transfer account?

Click Profile and Settings from the main menu > click Account Display Options > select the account > click Delete Account.

Can I receive alerts related to my accounts or activity?

Yes, you can receive text or email alerts for various activities, such as balance thresholds, transactions, and security notifications.

Online Banking Enrollment & Login

How do I register my organization or business for online banking?

Contact us to enroll your organization in online banking. Once enrolled, you can add additional users as needed.

How do I log into online banking?

After enrolling in online banking, use the Online Banking log-in box on our home page and log in with your Login ID and password.

What ministry or business accounts can be accessed through online banking?

You can access Ministry Checking, Savings, Money Market and Certificate Accounts, Commercial Loans and Lines of Credit, Business Credit Cards, and all personal accounts. You can also access cash management services like ACH, Bill Pay, Remote Deposit Capture, Information Reporting, Wires, and more.

Can I access my accounts with the app?

Yes. Using your regular Login ID and password, you can access the same accounts you see in online banking from your mobile device or tablet.

What is required when switching to a profile that has not previously logged in?

Users must complete multi-factor authentication (MFA), set a new password, and agree to the terms of service.

What should I do if I’m having technical difficulties?

Call us at 800.921.1130 for technical assistance. Member Services is available Monday through Friday from 8 AM to 5 PM (PT).

Deposits

How can I make deposits into my ministry or business account?

You have numerous deposit options, including mobile check deposit, Remote Deposit Capture, and deposits at CO-OP shared branches or ATMs.

Can I mail checks to AdelFi Christian Banking?

Checks can be mailed, but we highly discourage this practice due to theft and fraud risks. There is a $10 fee for mailed check deposits.

How do I deposit multiple checks?

You can deposit multiple checks at CO-OP shared branches or via Remote Deposit Capture.

Are there any fees associated with electronic check deposits?

No fees are associated with depositing checks via mobile check deposit.

Why is there a fee for mailing in checks?

The fee covers the manual effort involved in processing mailed checks and the risks associated with manual entry errors.

Mobile Check Deposit

How do I deposit a check?

Download the app on your mobile device. Endorse the back of the check (e.g., “For deposit at AdelFi only” and signature). Follow the on-screen instructions to enter the check amount and take a picture of the front and back.

What types of checks may be deposited?

A bank check, money order, or cashier’s check in U.S. dollars.

What are the deposit limits?

Deposit up to $10,000.00 each business day. Checks deposited after 4:30 p.m. PT will be applied to the next business day.

What happens after a check is submitted?

AdelFi, a Division of CCCU, will review the check and either accept or reject it. You will be notified via email if rejected.

What should I do with the checks after I’ve deposited them?

Securely store your check for 7-10 days before destroying it.

Can I see copies of checks deposited?

Yes. Visit the Activity page and select Deposited Checks to view check images available for 90 days.

Is Mobile Check Deposit secure?

Yes, mobile check deposit is secure, significantly reducing risks of theft and fraud.

Bill Pay & Positive Pay

How do I access Positive Pay?

Log into mobile or online banking and select Positive Pay from the left menu.

How am I notified when there is an exception?

You’ll receive a text and/or email alert when an exception occurs.

How long do I have to review an exception and make a payment decision?

Exceptions should be reviewed by 10:00 a.m. (PT), 1:00 p.m. (ET).

Transfers & Transactions

How far back can I review transaction in online banking?

You can view/monitor your transaction activity up to 2 years.

What is an External Transfer?

A transfer of funds between your account and your account at another financial institution. External transfers can also be used to make a payment on your loan from an account at another financial institution.

How do I set up an external account for transfer?

Setting up an external account is a 2-step process:

Step 1: Add the external account by clicking Menu > Transfer Money > Setup External Account and inputting: Institution’s Routing Number. Your Account Number. Account Type (Checking or Savings). Within 5 business days, two “micro” deposits (less than $1) will post to your external account. Note the amounts for verification.

Step 2: Verify the external transfer account by clicking Menu > Transfer Money > Verify External Account, entering the amounts of the “micro” deposits.

How long does it take for the money to transfer between my account and another financial institution?

Transfers submitted by 2:00 PM PST will be processed the same day and will post the next banking day.

What are the transfer limits?

  • Consumer Daily Limit: $25,000
  • Consumer Monthly Limit: $50,000
  • Commercial Daily Limit: $100,000
  • Commercial Monthly Limit: $150,000

Wires & ACH

How are wires handled in the Ministry/Business online banking platform?

With enhanced functionality, users can schedule future wires up to a year in advance and select beneficiaries from a drop-down menu of previous wire beneficiaries.

What limitations exist for business wire members in creating and managing wire transactions within Online Banking?

Currently, you cannot create templates, set up recurring wires, or easily resend wires from the History tab. You will need to manually create a payee and send wire transactions each time.

Can foreign exchange wires be submitted anytime?

No. Access to foreign exchange wires will only be available during the ‘window’ between receiving the daily rate file and the daily wire cutoff.

How does ACH Blocks Work?

This service blocks all debit and credit ACH transactions by default. Exceptions must be reviewed for payment decisions.

How do ACH Filters Work?

You can create rules that allow specific transactions to post without generating exceptions.

Debit & Credit Cards

How do I activate my VISA® Business Check Card?

Activate your Visa® card by making a withdrawal or purchase that requires your PIN, calling 800.466.0040, or sending a secure online banking message.

How do I apply for a business credit card?

To apply for an AdelFi Business Credit Card, please click HERE and complete the form. A team member will contact you to assist with the application process.

What do I do if my card is lost or stolen?

Inform us immediately. Call 888.241.2510 for debit cards or 800.VISA.911 for credit cards.

How do I change (personalize) my PIN?

Inform us immediately. Call 888.241.2510 for debit cards or 800.VISA.911 for credit cards.

Can I view my credit card statement online?

Yes, you can enroll for Ezcard to view your statement and transactions.

What should I do when my credit or debit card expires?

Destroy your old card after receiving the replacement and start using the new one.

Can I use a shared branch for my ministry or business accounts?

Yes, but contact Member Services or your relationship manager for access.

What types of transactions are available at a shared branch?

Deposits, withdrawals, auto loan payments, and balance inquiries are standard services.

How do I find a shared branch location?

Look for the CO-OP Shared Branch logo or use our online locator.

What identification do I need at the branch?

Bring your account number, government-issued ID, and any necessary information.

Will I be charged any fees at the shared branch?

Fees may apply, please contact the shared branch location directly for specifics.