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Frequently Asked Questions

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Explore our FAQ resource for quick, helpful information—from product details to troubleshooting—all in one convenient place. Simplify your search and get the answers you need with AdelFi’s user-friendly FAQ page.

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Can I invite other church/ministry members to join?

Yes! Once you are a member, you can register for the AdelFi referral program where you and the person you referred will be eligible for unique incentives. See the member referral page HERE for complete details and terms.

Can I mail checks to AdelFi Christian Banking?

Checks can be mailed, but we highly discourage this practice due to theft and fraud risks. There is a $10 fee for mailed check deposits.

Can I make a loan payment through digital banking during the upgrade?

Loan payments from external accounts will be temporarily unavailable within digital banking from August 18 through August 25, 2026, while we transition to our new digital banking experience.

However, loan payments from an AdelFi (formerly CCCU) account are not impacted.

Can I make a loan payment using my debit card?

Yes. In the new digital banking experience, select Move Money and follow the prompts to make your loan payment using your debit card.

Can I make any changes to my credit card?

No. This service is for viewing or transferring a payment from a AdelFi account you currently have available in Online Banking or Mobile Banking App.

Can I manage my account online?

Yes. You can manage everything through online and mobile banking, and access 5,000+ shared branches and 30,000+ surcharge-free ATMs nationwide.

Can I open an AdelFi checking account online?

Yes. You can open a checking account online at any time. You will need a valid ID, your Social Security number, and an initial deposit. AdelFi membership is required to open an account.

Can I open other accounts with AdelFi?

Yes! We have a wide range of products to choose from. Just be sure to open an account from this website and to follow the instructions regarding specific text to use on your application.

Can I pay a small business with Zelle®?

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from the AdelFi mobile app or online banking using just their enrolled email address, U.S. mobile number, or Zelle® tag.

Can I receive alerts related to my accounts or activity?

Yes, you can receive text or email alerts for various activities, such as balance thresholds, transactions, and security notifications.

Can I receive my ministry’s bank statements online?

Yes. Sign up for e-statements.

Can I refinance my current auto loan?

Yes. Refinancing with AdelFi may help lower your rate or monthly payment depending on your situation.