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Frequently Asked Questions

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Can foreign currency checks be processed through RDCexpress?

No. RDCexpress is only for checks payable in U.S. dollars and drawn on banks in the United States.

Can foreign exchange wires be submitted anytime?

No. Access to foreign exchange wires will only be available during the ‘window’ between receiving the daily rate file and the daily wire cutoff.

Can I access my account anywhere in the United States?

Yes, you can! AdelFi has robust online banking and mobile banking tools. Sign-up for online banking or download our mobile apps where you have account access 24/7 anytime, anywhere.

AdelFi is also part of the CO-OP Network, which means you have more access to your money than just about any bank, anywhere. The CO-OP Network includes:

  • CO-OP ATM – Nearly 30,000 Surcharge-Free ATMS
  • CO-OP Shared Branch – Over 5,600 Branches Nationwide

Find a Location Near You▸

Can I access my accounts with the app?

Yes. Using your regular Login ID and password, you can access the same accounts you see in online banking from your mobile device or tablet.

Can I activate my new card when it arrives?

No. Please do not activate or use your new card before Monday, November 9, 2026.

Can I add funds to my Certificate once opened?

Once your Certificate is opened, you cannot add funds until your Certificate matures. When your Certificate matures, you’ll have a 7-calendar day grace period — starting on your maturity date — to transfer funds or make other changes.

Can I apply additional accounts within Online banking?

Yes, you will be able to apply for new accounts within online banking.

Can I apply for an auto loan online?

Yes. You can apply for an AdelFi auto loan online and receive a decision in many cases in as little as 90 seconds.

Can I change the order in which the accounts are listed? My credit card is now listed above other loans.

Yes, within online banking go to My Settings and select Rename & Hide your accounts to sort accounts in the order you prefer.  You can drag the accounts above or below other accounts.

Once completed in Online Banking this change will also update in Mobile Banking App too.

Can I deposit checks with my phone?

Yes. Mobile check deposit allows you to securely deposit checks through the mobile app.

Can I earn cash back with an AdelFi credit card?

Yes. AdelFi offers cash back rewards options that allow you to earn on everyday purchases.

Can I export, save, and print images of my deposited items?

You are able to produce reports from RDCexpress, one of which includes check images embedded in the report. These reports can be downloaded, saved, and printed.