If you are not the designated administrator, call your ministry’s designated administrator.
If you are the ministry’s designated administrator, call a Cash Management Specialist at 800.347.AdelFi (2228) ext. 6173, 6181, 6267, or 6246.
Inform us immediately. Call 888.241.2510 for debit cards or 800.VISA.911 for credit cards.
Before the first login, please determine who is the designated Business Administrator. The first person to successfully log in will become the Business Administrator.
After your first login, we recommend that administrators:
- Access Business Digital Banking: Log in using the new Business Digital Banking login process.
- Verify Your Identity: Follow the prompts to verify your identity using your email address and mobile number. You may be asked to verify your identity using your business EIN/Tax ID.
- Accept the Digital Banking Agreement: As the Business Administrator, accept the Digital Banking Agreement on behalf of your organization.
- Set Up Sub-Users: After you log in, review your organization’s access and create individual sub-users as needed.
Before the conversion, please review your current business users and make note of important information, including:
- User names and contact information
- User roles and permissions
- Account access
- Approval and transaction limits
- ACH, wire, and other payment details, if applicable
You may need this information when reviewing and setting up access in the new platform.
There’s nothing for you to do at this time. Continue using your current AdelFi credit card for your purchasing needs.
When your new card arrives, it will have a new card number. Don’t worry—we’ll guide you every step of the way with important dates and simple instructions, including when to activate your new card and begin using it.
Deactivate your existing AdelFi account connection, then reconnect your accounts using the new AdelFi digital banking platform. After reconnecting, review your downloaded transactions for missing or duplicated transactions.
You will need a valid government-issued ID, a Social Security number, and an initial deposit for your membership savings account. Full requirements are outlined in the online application.
You will need at least the last three years of financial statements, including income statements and balance sheets, plus current year-to-date financials. Additional documentation about the property or project may also be required.
You’ll need at least the last three years of financial statements. This includes Income statements and balance sheets. You’ll also need to include current year-to-date financials. These documents help us to prequalify a church for a loan.
It’s also a good idea to include the articles of incorporation and/or bylaws. These documents can help your ministry qualify for membership. If these documents look good, then we’ll need a complete application package from you. Here are some tips to help you get started.
You’ll need at least the last three years of financial statements. This includes Income statements and balance sheets. You’ll also need to include current year-to-date financials. These documents help us to prequalify a church for a loan.
It’s also a good idea to include the articles of incorporation and/or bylaws. These documents can help your ministry qualify for membership. If these documents look good, then we’ll need a complete application package from you. Here are some tips to help you get started.
Your accounts, services, and contacts remain the same. Two mission-aligned Christian credit unions have joined forces to better serve members and expand what we can offer over time. We will communicate clearly as technology and services align throughout 2026.
There is a minimal monthly service fee, starting at $50. The monthly service fee is based on the monthly volume of checks captured. Additionally, there is a scanner cost. However, through relationship-based pricing, we have offered most of our scanners for free and waived the monthly service fee. Please contact a Ministry Development Officer for more information.