Home / Personal / Digital Banking Update

Your New Digital Banking Experience is Here!

Your upgraded Digital Banking experience is now available! Enjoy a modern, intuitive platform with powerful new tools designed to make banking simpler, faster, and more convenient.

Save this page and check back for the latest updates about the upgrade. We’ll continue to share key information and answers to common questions to help make the transition easy.

PLEASE NOTE – This upgrade applies to:

• Original Christian Community Credit Union members from before 1/1/26.
• New members who opened accounts after 1/1/26.
If you’re an original AdelFi member before 1/1/26, your current digital banking experience will stay the same.

Get Started with Your New Digital Banking Experience

Review the Online Banking User Guide HERE for a smooth transition

What to Do Now

  1. Log in using your current username and password.
    You do not need your member number. Existing members will use their current username.
  2. Create a new password when prompted.
    You’ll receive a one-time verification code and then be prompted to create a new password.
  3. Update or download the new “AdelFi Christian Banking” mobile app.
    • iPhone/iPad: Open the App Store and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Get to download it.
    • Android: Open Google Play and search for AdelFi Christian Banking. Tap Install to download the new app.
  4. Re-enable or reconnect applicable banking services.
    Some services, such as Zelle®, external transfers, and other connected services, require you to take action in the new platform.
  5. Review the important information below for services that require additional action or have temporary availability changes.

Important Updates

  • Your current login credentials remain the same, but you will be prompted to create a new password.
  • Your account nicknames did not transfer to the new platform.
  • Blocked Card Controls were removed on 8/24/26 and will need to be re-established as needed.
  • Some services require you to reconnect or re-enable them in the new digital banking experience.
  • Bill Pay is now available. Please view important information below to ensure your Bill Pay is up-to-date.

Key Dates & Important Information

External Transfers

  • Starting 8/25/26, you can reconnect your external accounts in the new platform. Your existing external account links will not transfer automatically.
  • Existing transfers established before 8/20/26 will continue to process as scheduled.

Bill Pay

Please view Bill Pay User Guide HERE
  • To find the New Bill Pay experience, select Pay Bills & People.
  • Review your payees and payment information, including account numbers and mailing addresses.
  • Review upcoming scheduled and recurring payments, including payment amounts, dates, and frequency.
  • If you identify any discrepancies, update your information as needed.
  • No changes have been made to Bill Pay fees, features, or payment terms.

Loan Payment(s) from an External Account is Easier!

  • From an account: Select the loan you want to pay, then select “Pay.” You’ll then choose the account you’d like to use as your payment method.
  • With a debit card: Select “Move Money“, then select “Pay Loan by Debit Card.”

Zelle®

  • Zelle® is now available!
  • Please re-register for Zelle® and re-add recipients.

Account Nicknames

  • Custom account nicknames created through the self-service tool will not transfer and will need to be recreated once you’re set-up in the new platform.

Credit Card Controls

  • If you placed a block on your credit card, it was unblocked 8/24/26 due to the transition.
  • Please re-establish your credit card block, if needed.

New Features You’ll Enjoy

  • Easier account management
  • Link external accounts instantly
  • View check holds in your transaction history
  • Manage certificate maturity instructions
  • Update your address and phone number with ease
  • Dispute debit card transactions online
  • View eligible accounts with one login
  • Open new accounts in just a few clicks
  • Improved access to Financial Stewardship resources
  • Ongoing support every step of the way

FAQs / Help Section

Who is affected by the digital banking upgrade?

This upgrade applies to:

• Original Christian Community Credit Union members from before 1/1/26.

• New members who opened accounts after 1/1/26.

If you’re an original AdelFi member from before 1/1/26, your current digital banking experience will stay the same.

Why are you upgrading digital banking?

We’re upgrading our digital banking platform to provide a more modern, secure, and user-friendly experience with enhanced tools and improved functionality.

When is the upgrade happening?

Our upgraded digital banking experience is now available! Please refer to the “Get Started” checklist to start enjoying AdelFi’s new online and mobile banking!

Will my accounts or funds be affected?

No—your accounts will not be impacted. You can continue banking as usual.

Is the new platform secure?

Yes. Digital banking experience will remain secure.

Will my username/Login ID change?

No, please use your existing username/login ID to login to the new digital banking experience.

What should I expect the first time I sign into Online or Mobile Banking?

You will see an enhanced digital banking experience! Please check the “Key Dates & Important Information” for services that require additional action or have temporary availability changes.

Will there still be separate login sections for consumer and corporate users?

No, everyone will access online banking from the same page

Should I download or update the mobile app?

Yes, please update or download the new “AdelFi Christian Banking” mobile app.

  • iPhone/iPad: Open the App Store and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Get to download it.
  • Android: Open Google Play and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Install to download it.

Can I still access my transaction history and statements?

You can access up to 18 months worth of transaction history and up to 2 years worth of statements.

Can I still access my cards online?

Yes, you will have access to your cards online.

Can I apply additional accounts within Online banking?

Yes, you will be able to apply for new accounts within online banking.

Will I need to re-enable alerts, biometric login, or mobile wallet connections?

Yes, once you log in you will want to re-enable alerts and setup your biometric login (passcode/face ID).

Will I still be able to use Zelle® after the new digital banking platform launches?

Yes. You can continue using Zelle on updated digital banking platform. You will need to re-register for Zelle after you first log in to the new platform.



I had Zelle® before with CCCU, do I need to to re-enroll?

Yes. After you log in to the updated digital banking experience for the first time, you’ll need to re-register for Zelle®.



I had Zelle® before with CCCU, do I need to set up my contacts/recipients again?

Yes. You’ll need to re-add your existing Zelle® recipients after registering for Zelle® on the updated platform.



How long will it take to set up Zelle® again?

Re-registering for Zelle® and adding your recipients should only take a few extra minutes.



When should I re-register for Zelle®?

After you log in to the updated digital banking experience for the first time, re-register for Zelle® and add your recipients.



Where do I find Zelle® in the updated digital banking experience?

Once enrolled in the updated system, you can access Zelle® by selecting Move Money> Send Money with Zelle®



What happens to my Zelle® transaction history?

Previous Zelle® transaction activity will not be available in the updated platform. However, you can continue to view all account activity up to two years within the account history for each account.



I setup bill pay payees, will I lose access to those?

No, we will be sure to carry your payees over. As of 9/2/26, you will find the new Bill Pay experience under “Pay Bills & People” prompt. Make sure to review your payees to ensure information is correct and up-to-date.

I setup recurring bill payments, will those still process?

Yes, we will be converting your recurring payment series. Please review your recurring payments, including payment amounts, dates and frequency to ensure information is correct. If you identify any discrepancies, update your information as needed.

I setup future dated bill payments, will those still process?

Yes, any schedule payments before 8/24/26, including any future-dated and recurring payment will continue to be processed.

I have recurring transfers, will those continue to process?

Yes, we will be converting your recurring transfer series. Please review your recurring transfers to ensure amount, dates, and frequency are correct. If you identify any discrepancies, update your information as needed.

I have recurring external transfers, will those continue to process?

No, you will need to setup your external accounts and recurring external transfers in the new system beginning 8/25/26.

Any existing transfers established before 8/20/26 will continue to process as scheduled.

I can still submit wires online, right?

Yes, we will continue to offer wire services to you online.

Will I be able to make loan payments from an AdelFi (formerly CCCU) account?

Yes. Members who make loan payments from an AdelFi (formerly CCCU) account are not impacted by this temporary interruption.

When can I make my loan payment from an external account through digital banking again?

You can make loan payments through your new digital banking platform beginning August 25, 2026.

Will I be able to make loan payments from my account in the new digital banking experience?

Yes. Select the loan you want to pay, then select Pay. You’ll be able to choose the account you’d like to use as your payment method.

Can I make a loan payment using my debit card?

Yes. In the new digital banking experience, select Move Money and follow the prompts to make your loan payment using your debit card.


Stay Informed

Save this page and check back for the latest updates about the upgrade. We’ll continue to share key information and answers to common questions to help make the transition easy. We’ll also send important updates by email—be sure to add [email protected] to your safe senders list so you don’t miss anything important.