PLEASE NOTE – This upgrade applies to:
• Original Christian Community Credit Union ministry & business members.
• If you’re an original AdelFi member or onboarded with AdelFi recently, your current digital banking experience will stay the same.
Email communication will be sent to your organization if you are impacted by the change.
Get Started with Your New Digital Banking Experience
What to Do Now
- Review the Ministry/Business Online Banking User Guide HERE.
- Log in to the new Digital Banking experience using your existing username.
- Have your organization’s EIN/Tax ID ready for your first login.
- Download the new “AdelFi Christian Banking” mobile app.
- iPhone/iPad: The new app is now available in the Apple Store.
- Android: The Google Play app is temporarily unavailable. Please use online banking through your mobile browser until the app is available.
- Review your users, access permissions and account settings.
- Review ACH and wire information and recreate any templates or settings that did not transfer. View the ACH User Guide HERE and the Wires Menu Guide HERE.
- Reconnect external accounts and recreate account nicknames.
- Re-enable alerts and biometric login.
Important Updates
- Log in using your existing username and have your organization’s EIN/Tax ID ready for your first login.
- Your account nicknames did not transfer to the new platform.
- Any ACH payments or wires scheduled in the previous platform for August 26 or later will NOT be processed automatically. You MUST reschedule these payments and wires in the new platform to ensure they’re processed.
- Review your payment templates, recipients and limits and re-enter any information that did not transfer. Wire payees will transfer, but wire templates will need to be recreated.
- Bill Pay is available as of 9/2/26. Please view important information below to ensure your Bill Pay is up-to-date.
- Some services require you to reconnect or re-enable them in the new digital banking experience.
Key Dates & Important Information
External Transfers
Your existing external account links will not transfer automatically.
Starting 8/25/26
- Reconnect your external accounts in the new Digital Banking experience.
- Recreate any recurring external transfers.
- Existing external transfers established before 8/20/26 will continue to process as scheduled.
Bill Pay
Available as of 9/2/26
- To access the new Bill Pay experience, select Pay Bills & People.
- Review your payees and payment information, including account numbers and mailing addresses.
- Review upcoming scheduled and recurring payments, including payment amounts, dates, and frequency.
- If you identify any discrepancies, update your information as needed.
- No changes have been made to Bill Pay fees, features, or payment terms.
ACH & Wire Templates
Starting 8/25/26
- For assistance, view the ACH User Guide HERE and the Wires Menu Guide HERE.
- Review your payment templates, recipients and limits.
- Re-enter any information that did not transfer.
- Wire payees will transfer, but wire templates will need to be recreated.
- ACH payments scheduled in the previous platform for August 26 or later will not be processed. You will need to reschedule these payments in the new platform.
Account Nicknames
Custom account nicknames created through the self-service tool will not transfer. After launch, recreate your account nicknames.
Quickbooks/Quicken
If you use QuickBooks or Quicken to connect to your AdelFi accounts, additional steps are required after the upgrade.
New Features You’ll Enjoy
- Easier account management
- Link external accounts instantly
- View check holds in your transaction history
- Manage certificate maturity instructions
- Update your address and phone number with ease
- Dispute debit card transactions online
- View eligible accounts with one login
- Open new accounts in just a few clicks
- Improved access to Financial Stewardship resources
- Ongoing support every step of the way
FAQs / Help Section
This upgrade applies to:
• Original Christian Community Credit Union members.
• If you’re an original AdelFi member or onboarded with AdelFi recently , your current digital banking experience will stay the same.
Email communication will be sent to your organization if you are impacted by the change.
We’re upgrading our digital banking platform to provide a more modern, secure, and user-friendly experience with enhanced tools and improved functionality.
Our upgraded digital banking experience is now available! Please refer to the “Get Started” checklist to start enjoying AdelFi’s new online and mobile banking!
No—your accounts will not be impacted. You can continue banking as usual.
Yes. Digital banking experience will remain secure.
We’re here to support you! You can find answers in our FAQs and user guides, chat with Ezra—our 24/7 virtual assistant—or connect with a team member by phone or live chat Monday through Friday, from 8 a.m. to 5 p.m. Pacific Time.
User Guides can be found on this digital banking update page as well as our Forms & Document page.
Yes, please update or download the new “AdelFi Christian Banking” mobile app.
- iPhone/iPad: Open the App Store and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Get to download it.
- Android: Open Google Play and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Install to download it.
No, please use your existing username/login ID to login to the new digital banking experience.
On your first login, have your organization’s EIN/Tax ID available. After signing in, review your business users and access permissions, payment templates, recipients, limits, account information and settings. If any ACH or wire information did not transfer, you’ll need to re-enter it.
No, everyone will access online banking from the same page
Yes, the way you access your account will change. Our updated digital banking platform will provide a better experience and more tools for your business. Please refer to the checklist above to help you sign in for the first time.
You can access up to 18 months worth of transaction history and up to 2 years worth of statements.
No, so long as your sub user has logged in the last 3 months they will be converted to the new system.
Yes, please update or download the new “AdelFi Christian Banking” mobile app.
- iPhone/iPad: Open the App Store and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Get to download it.
- Android: Open Google Play and search for AdelFi Christian Banking. If you already have the app, tap Update. If not, tap Install to download it.
Yes, you will be able to approve transactions within desktop and mobile online banking.
Yes, once you log in you will want to re-enable alerts and setup your biometric login (passcode/face ID).
No, we will be sure to carry your payees over. As of 9/2/26, you will find the new Bill Pay experience under “Pay Bills & People” prompt. Make sure to review your payees to ensure information is correct and up-to-date.
Yes, we will be converting your recurring payment series. Please review your recurring payments, including payment amounts, dates and frequency to ensure information is correct. If you identify any discrepancies, update your information as needed.
Yes, any schedule payments before 8/24/26, including any future-dated and recurring payment will continue to be processed.
No, you will need to setup your external accounts and recurring external transfers in the new system beginning 8/25/26.
Any existing transfers established before 8/20/26 will continue to process as scheduled.
Yes, we will be converting your recurring transfer series. Please review your recurring transfers to ensure amount, dates, and frequency are correct. If you identify any discrepancies, update your information as needed.
Templates will need to be setup once more in the new system. However, we will convert your payees so that only the payment portion of your template needs to be created.
Yes, we will continue to offer wire services to you online.
Some ACH and wire settings, templates, recipients or other information may not transfer automatically.
Before the upgrade, review and save your current information. After launch, review your payment templates, recipients and limits and re-enter any information that did not transfer.
Yes. We’re working to make Zelle® available to our business members.
Once enrolled in the updated system, you can access Zelle® by selecting Move Money> Send Money with Zelle®