PLEASE NOTE – This upgrade applies to:
• Original Christian Community Credit Union ministry & business members.
• If you’re an original AdelFi member or onboarded with AdelFi recently, your current digital banking experience will stay the same.
Email communication will be sent to your organization if you are impacted by the change.
Key Dates & Important Information
Before Launch
Complete by August 19, 2026
- Verify your contact information: Log in to your current Online or Mobile Banking and confirm your primary email address and phone number are up to date.
- Save your login information: Make note of your username, member number and organization’s EIN/Tax ID.
- Save important banking information: Review and save your ACH and wire settings, templates and recipients. Some information may not transfer to the new platform.
Transition Period
August 20-24, 2026
- New external transfers will be unavailable. Existing external transfers established before August 20 will continue to process as scheduled.
- QuickBooks & Quicken Users: If you use QuickBooks or Quicken to connect to your AdelFi accounts, please backup and download final transaction data by August 23. LEARN MORE ->
New Digital Banking Launches
August 25, 2026
- Log in to the new Digital Banking experience using your existing username.
- Have your organization’s EIN/Tax ID ready for your first login.
- Download the new AdelFi Christian Banking mobile app.
- Review your users, access permissions and account settings.
- Review ACH and wire information and recreate any templates or settings that did not transfer.
- Reconnect external accounts and recreate account nicknames.
- Re-enable alerts and biometric login.
Banking Services – What You Need to Do
External Transfers
Your existing external account links will not transfer automatically.
Starting 8/25/26
- Reconnect your external accounts in the new Digital Banking experience.
- Recreate any recurring external transfers.
- Existing external transfers established before 8/20/26 will continue to process as scheduled.
Account Nicknames
Custom account nicknames created through the self-service tool will not transfer. After launch, recreate your account nicknames.
Quickbooks/Quicken
If you use QuickBooks or Quicken to connect to your AdelFi accounts, additional steps are required after the upgrade.
Wire Templates & ACH
Starting 8/25/26
- Review your payment templates, recipients and limits.
- Re-enter any information that did not transfer.
- Wire payees will transfer, but wire templates will need to be recreated.
Bill Pay
Unavailable 8/25/26-9/2/26
- Payments scheduled before 8/24/26, including future-dated and recurring payments, will process as scheduled.
- Bill Pay will become available 9/2/26.
New Features You’ll Enjoy
- Easier account management
- Link external accounts instantly
- View check holds in your transaction history
- Manage certificate maturity instructions
- Update your address and phone number with ease
- Dispute debit card transactions online
- View eligible accounts with one login
- Open new accounts in just a few clicks
- Improved access to Financial Stewardship resources
- Ongoing support every step of the way
FAQs / Help Section
This upgrade applies to:
• Original Christian Community Credit Union members.
• If you’re an original AdelFi member or onboarded with AdelFi recently , your current digital banking experience will stay the same.
Email communication will be sent to your organization if you are impacted by the change.
We’re upgrading our digital banking platform to provide a more modern, secure, and user-friendly experience with enhanced tools and improved functionality.
Our upgraded digital banking experience will launch late August 2026.
No—your accounts will not be impacted. You can continue banking as usual.
Yes. Digital banking experience will remain secure.
We’re here to support you! You can find answers in our FAQs and user guides, chat with Ezra—our 24/7 virtual assistant—or connect with a team member by phone or live chat Monday through Friday, from 8 a.m. to 5 p.m. Pacific Time.
At launch, User Guides can be found on this digital banking update page as well as our Forms & Document page.
Yes. On launch day, download the new AdelFi Christian Banking mobile app.
Android: Download the app from Google Play.
Apple: Download the app if automatic app updates aren’t enabled.
No, you will convert with your existing username/login ID
On your first login, have your organization’s EIN/Tax ID available. After signing in, review your business users and access permissions, payment templates, recipients, limits, account information and settings. If any ACH or wire information did not transfer, you’ll need to re-enter it.
No, everyone will access online banking from the same page
Yes, the way you access your account will change. Our updated digital banking platform will provide a better experience and more tools for your business. We’ll email you instructions before launch to help you sign in for the first time.
You can access up to 18 months worth of transaction history and up to 2 years worth of statements.
No, so long as your sub user has logged in the last 3 months they will be converted to the new system.
Yes, you will be able to approve transactions within desktop and mobile online banking.
Yes, once you log in you will want to re-enable alerts and setup your biometric login (passcode/face ID).
Yes, temporarily. Bill Pay will not be available from 8/25/26 – 9/2/26 due to the transition to the new and improved digital banking experience. We appreciate your patience.
No, we will be sure to carry your payees over. Please note that from 8/25/26-9/2/26, Bill Pay activity, new recipients, and payment edits will be temporarily unavailable.
Yes, we will be converting your recurring payment series. Additional communication will be sent in the coming days as we get closer to launch.
Yes, any schedule payments before 8/24/26, including any future-dated and recurring payment will continue to be processed.
No, you will need to setup your external accounts and recurring transfers in the new system.
Setting up new external transfers will not be available during the transition period beginning 8/20/26 – 8/24/26. However, any existing transfers established before 8/20/26 will continue to process as scheduled.
Yes, we will be converting your recurring transfer series. Additional communication will be sent in the coming days as we get closer to launch.
Templates will need to be setup once more in the new system. However, we will convert your payees so that only the payment portion of your template needs to be created.
Yes, we will continue to offer wire services to you online.
Some ACH and wire settings, templates, recipients or other information may not transfer automatically.
Before the upgrade, review and save your current information. After launch, review your payment templates, recipients and limits and re-enter any information that did not transfer.
Yes. We’re working to make Zelle® available to our business members.
Once enrolled in the updated system, you can access Zelle® by selecting Move Money> Send Money with Zelle®
