PLEASE NOTE – This upgrade applies to:
• Ministry & Business: AdelFi ministry & business members from before September 2026.
Key Dates and Required Actions
After 11/2/26
Quickbooks/Quicken
- If you use QuickBooks or Quicken to connect to your AdelFi accounts, additional steps are required before 10/30/26 and after 11/2/26.
10/30/26 – 11/9/26
Credit Cardholders
- Access to credit card account information within Digital Banking will not be available from 10/30/26 – 11/9/26.
- Cardholders can still use their credit card without interruption.
- If you have a credit card inquiry during this time, please call the number on the back of your current AdelFi card.
- Click here for details about credit card upgrade.
Steps to Access Your Enhanced Digital Banking Experience
Set Up Your New AdelFi App
- Prior to November 2, 2026, review the Ministry/Business Online Banking User Guide HERE.
- On November 2, 2026 or after, log in to the new Digital Banking experience using your existing username.
- Have your organization’s EIN/Tax ID ready for your first login.
- Download the new “AdelFi Christian Banking” mobile app.
- iPhone/iPad: The new app is now available in the Apple Store.
- Android: The Google Play app is temporarily unavailable. Please use online banking through your mobile browser until the app is available.
- Review your users, access permissions and account settings.
- Review ACH and wire information and recreate any templates or settings that did not transfer. View the ACH User Guide HERE and the Wires Menu Guide HERE.
- Re-enable alerts and biometric login.
Important Things to Know
- Use of debit/ATM cards and credit cards will not be disrupted during this outage.
- Make note of your current username and your organization’s EIN/Tax ID. Your current login credentials will remain the same, but you will be prompted to create a new password.
- Account details can be found in the enhanced Digital Banking and statements, including account number.
New Features You’ll Enjoy
- Business Zelle®: Send and receive payments with Zelle® through business digital banking.
- Business Analytics: Access easy-to-read financial insights and interactive reports to better understand spending patterns, track business performance, and make informed decisions.
- Credit Card Access: View your credit cards through the Card Services page in digital banking.
- Credit Card Travel Notifications: Manage travel notifications for your credit cards through the Card Services page in digital banking.
Fraud Protection Tips
- Protect your credentials: AdelFi will never ask for your password or one-time verification code.
- Download safely: Get the new AdelFi Christian Banking app only from the official Apple App Store or Google Play.
- Avoid suspicious links: Don’t click unexpected links asking you to verify or update your banking information.
- Verify communications: Contact AdelFi directly through our official website or published phone number if something seems suspicious.
FAQs / Help Section
AdelFi is moving to an updated online banking platform with new features and added convenience.
Here’s what you can expect:
Credit Card Access: View your credit cards through the Card Services page in online banking.
Credit Card Travel Notifications: Access travel notifications for your credit cards through the Card Services page.
Loan Payments by Debit Card: Make loan payments using a debit card by selecting Move Money > Pay Loan by Debit Card.
We’re here to support you! You can find answers in our FAQs and user guides, chat with Ezra—our 24/7 virtual assistant—or connect with a team member by phone or live chat Monday through Friday, from 8 a.m. to 5 p.m. Pacific Time.
After signing in, please review your contact information, account visibility, statement preferences, payees, templates, scheduled activity, transaction limits, user access, and alerts to ensure everything is accurate and up to date.
Yes. You’ll need to set up your personal digital banking preferences again after the conversion. This includes how your accounts are displayed or organized, which accounts are hidden, account colors, and any custom transaction categories you’ve created.
Yes. The first time you sign in to the upgraded digital banking system after conversion, you’ll be prompted to review and accept the Online Banking Agreement before you can continue.
Yes. You can continue using your existing checks with no cutoff date, and direct deposits and automatic withdrawals will continue without interruption. The routing number will remain active.
Business administrators should review users, roles, permissions, ACH templates and payees, wire payees, transaction limits, Bill Pay, Remote Deposit Capture (RDC) access, and dual-control settings in the upgraded digital banking system. Complete this review before initiating high-risk transactions to help ensure access and settings are correct.
Yes. You’ll need to download the “AdelFi Christian Banking” mobile app as a separate app. Follow the prompt to upgrade your current app, then complete the required first-time sign-in or activation process to access the upgraded digital banking system.
Your existing username should transfer unless a duplicate username is identified. If you receive separate instructions, please follow them. Your current password will not transfer, so you’ll need to select Forgot Password to reset it the first time you log in.
Yes. Joint owners who currently have their own digital banking access will continue to have separate profiles after the conversion. Each joint owner can use their existing username and will need to reset their password the first time they log in.
Business and ministry members can continue using their existing username to sign in to the upgraded digital banking system unless they’ve been notified of a username change. Existing passwords will not transfer, so you’ll need to select Forgot Password during your first login to set up a new password and regain access. If you received separate instructions about a username change, use the new username provided.
Existing linked accounts are expected to transfer, so you should continue to see the accounts you’ve linked for transfers. Account nicknames are also expected to transfer. After conversion, please review your linked accounts and account names to make sure everything appears as expected. If anything is missing or displayed incorrectly, please contact us.
Custom alerts will need to be set up again after the conversion. Automatically provided security alerts will continue to be available.
Yes. Replacement credit cards are expected to ship late October. Continue using your current credit card through November 8, 2026. You can activate and begin using your new card on November 9, 2026. Your new card cannot be activated or used before that date.
You won’t be able to access your credit card information through online banking from October 30 through November 8, 2026. Beginning November 9, 2026, you can access your credit card through the Credit Card Access link in the upgraded digital banking system or by using the Credit Card Only Login on the AdelFi website. Your credit cards will also appear on the Accounts page. Please note that automatic payments set up through EZ Card will not transfer, so you’ll need to set them up again in the new credit card experience.
No. Your existing debit card will continue to work without interruption. If your debit card was set to expire at the end of November 2026, a replacement card was mailed early beginning October 1, 2026, and should arrive before the conversion. If you need to activate your replacement card before October 30, but haven’t done so by October 29, please contact us for assistance or wait until November 2, 2026, to activate it.
Beginning November 2, 2026, your debit card will earn one CURewards point for every $2 spent.
Business ACH templates are expected to transfer, and future-dated ACH and wire payments are expected to be supported. However, recurring Business ACH schedules will not continue as recurring schedules after conversion. Only a single occurrence can be converted, so you’ll need to reestablish any recurring schedules you want to continue.
ACH and wire audit history will not transfer. Please download any history you need before October 30, 2026. After conversion, review your templates, payees, payment amounts, source accounts, transaction limits, and account-level history to ensure everything is accurate.
Business wire payees will transfer, and future-dated business wire payments are expected to be supported. However, wire audit history, including prior approvals, recipients, and transaction amounts, will not transfer. Please download any records you need before October 30, 2026. After conversion, review your transferred payees and reestablish any missing retail wire activity as needed.