Two Key Steps for a Smooth Transition
Step One
Use Your Current Card through 11/8/26
- You can continue using your current AdelFi card through Sunday, 11/8/26.
- Beginning, Monday, 11/9/26, your current card will no longer work.
Step Two
Activate & Begin Using Your New Card on 11/9/26
- Do not activate or use your new card before Monday, 11/9/26.
- Beginning 11/9/26, call the number on the sticker attached to your new card to activate it.
- Once activated, you can use your new card and update any recurring payments or stored payment methods with your new card details.
FAQs
We’re upgrading our credit card platform to provide enhanced security, new digital features, and an improved card experience. As part of this enhancement, you’ll be issued a new credit card with a new card number in early November.
There’s nothing for you to do at this time. Continue using your current AdelFi credit card for your purchasing needs.
When your new card arrives, it will have a new card number. Don’t worry—we’ll guide you every step of the way with important dates and simple instructions, including when to activate your new card and begin using it.
Yes. As part of your upgraded AdelFi credit card experience, you’ll receive a new card with a new card number. It’s all part of delivering enhanced features, added convenience, and the trusted security you rely on. We’ll provide everything you need to ensure a smooth, worry-free transition.
No. If you have a Consumer Gold Credit Card, you’ll continue earning rewards through your October 2026 statement. Those rewards will be applied to your account as a statement credit after your October statement is issued.
Your current Gold Credit Card will stop earning rewards after your October 2026 statement. Rewards will resume once you receive and activate your new credit card as part of the upgrade.
You should receive your new card in early November.
If you don’t receive your new card by November 9, 2026, please contact us immediately via Secure Messaging within Digital Banking or call us at 800.347.2228.
You can continue to use your current card through Sunday, November 8, 2026. Beginning Monday, November 9, it will no longer work.
No. Please do not activate or use your new card before Monday, November 9, 2026.
You can start to use your new card on Monday, November 9, 2026. First, please activate the card by calling the activation number on the sticker attached to your card. Upon activation, your new card is ready to be used.
Yes. Once you’ve activated your new card, update any merchants or services that automatically charge your current card. Examples are Streaming subscriptions, Utilities, Insurance, Digital Wallets, Venmo, PayPal, and any automatic bill payments.
No. Your current interest rate will be grandfathered in and will not change as a result of the transition.
Have More Questions?
For additional questions, send us a message via Secure Messaging within Digital Banking.
We appreciate your membership and thank you for your patience during this upgrade.
