No. This service is for viewing or transferring a payment from a AdelFi account you currently have available in Online Banking or Mobile Banking App.
Yes. You can manage everything through online and mobile banking, and access 5,000+ shared branches and 30,000+ surcharge-free ATMs nationwide.
Yes. You can open a checking account online at any time. You will need a valid ID, your Social Security number, and an initial deposit. AdelFi membership is required to open an account.
Yes! We have a wide range of products to choose from. Just be sure to open an account from this website and to follow the instructions regarding specific text to use on your application.
Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from the AdelFi mobile app or online banking using just their enrolled email address, U.S. mobile number, or Zelle® tag.
Yes, you can receive text or email alerts for various activities, such as balance thresholds, transactions, and security notifications.
Yes. Sign up for e-statements.
Yes. Refinancing with AdelFi may help lower your rate or monthly payment depending on your situation.
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at 800.347.2228 for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle® through their bank or credit union’s mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money. If you sent money to the wrong person, please immediately call our customer support team at 800.347.2228 to determine what options are available.
Yes. Visit the Activity page and select Deposited Checks to view check images available for 90 days.
No. You can view this information on your statement or by adding your card under the Credit Card option using Online Banking.
Yes, you will have access to your cards online.